IT Assistant

Job Description

• Responding to customer requests and emergencies as needed.
• Monitoring computer systems for malfunctions and errors.
• Performing maintenance and updates on hardware and software systems as needed.
• Installing new hardware such as computers, servers, and other peripherals.
• Installing and updating software such as MS Office, antivirus, and operating systems.
• Troubleshooting and diagnosing technical issues.
• Implementing repairs and updates based on diagnostic assessments.
• Generating error, diagnostic, and repair reports.
• Providing customers with training on the operation and maintenance of various computer systems.
• Keeping abreast of the latest developments in hardware, software, protocols, and diagnostic techniques.

Job Requirements

• Bachelor's Degree in computer science, information technology, or similar.
• A minimum of 2-3 years of experience in information technology preferred.
• Valid driver's license and own transport preferred.
• Capable of working on a variety of operating systems including Windows, Apple IOS, and Linux.
• Sound knowledge of IT hardware including computers, servers, and other peripherals.
• Excellent understanding of software systems including network, enterprise, and office programs.
• Ability to provide excellent customer service even in stressful situations.
• Excellent analytical thinking and problem-solving abilities.
• Willingness to travel, work after hours, and on the weekends.

Special Information

• For further information, send your resume to hiring@froxjob.com or call at 9820753898 (Chadani).