Front Desk Executive

A Leading Multinational Company

Since 1969, we are helping international students to study in English speaking countries. An IDP student gains entry into a quality course every 15 minutes

www.ielts.com

Basic Information

Job Category: Education/Training/Development
No. of Vacancies: 1
Employment Type: Full Time
Job Location: Kathmandu
Offered Salary: Negotiable
Qualification: Bachelors degree in relevant field
Experience: 2+ years
Gender: Female
Prefered Age: 25 - 30 Years
Vehicle Possesion: Preferred
Apply: 01-February-2021 (4 days from now)
Views: 39

Job Description

  • Manning of Reception area and attend to all enquiries.
  • Registration of walk-in test takers and handling test fee payments.
  • Daily data maintenance of walk-in and online test takers
  • Daily follow-up to all unpaid test bookings
  • Tally of daily cash and nets collection and issuing receipts for payments collected.
  • To handle all email communications for the organisation and timely assignment of emails to respective parties.
  • Ensure tidiness and cleanliness of reception and customer touchpoints.
  • Inventory management for office & house-keeping supplies
  • Handle travel documentation and arrangements for operations team

Job Requirements

  • Undergraduate degree in any discipline from a reputed institution
  • Strong communication skills / local language (verbal and written) is essential
  • Minimum 2 years’ Front desk / customer service experience.
  • Experience in managing enquiries from online chat and social media platforms is desired.
  • Ability to confidently and professionally make warm and “cold calls” to customer
  • Ability to build rapport quickly with customers
  • Excellent listening skills to actively listen to customers and interpret their needs
  • Demonstrated ability to work effectively in a team environment
  • Demonstrated organisational and time management skills, with the ability to prioritise
  • Results driven with a ‘can do’ attitude
  • Adequate level of computer literacy - MS Office - Word, Excel and Outlook
  • Strong typing/data entry skills
  • Ability to multi-task and retain information
  • Ability to handle pressure

 

Special Information

TO  APPLY:

        Interested candidates are highly encouraged to drop their updated resume to sangita@froxjob.com

         For further information, directly contact at  9801898000

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