Enterprise Technical Support
A Reputed Internet Sevice Provider FollowUnfollow
It is one of the fastest growing companies in Nepal’s broadcast and internet service industry.
Basic Information
Job Category:
IT and Technology
No. of Vacancies:
1
Employment Type:
Full Time
Job Location:
Dhalkebar
Offered Salary:
Negotiable
Qualification:
Intermediate In Management / Bachelors Running
Experience:
Freshers
Gender:
Male
Prefered Age:
20 - 30 Years
Vehicle Possesion:
Must
Apply:
22-September-2024 (5 days from now)
Views:
67
Job Description
- Responsible for providing field support to enterprise customers.
- Detect and respond to alarms, open tickets, and assist with troubleshooting as required.
- Take appropriate action including site visits to resolve the issue within the given time frame.
- Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate.
- Should be able to troubleshoot issues related to Routers, switches, and Wi-Fi access points.
- Should be able to do structured cabling and install network equipment and IPTV.
- Contribute to a daily activity report and support troubleshooting activities as required.
Job Requirements
- Plus 2 or Diploma in IT preferred.
- Fresher’s can apply, ISP experience is an added advantage.
- Technical understanding of internet and network technologies.
- Strong written/verbal communication skills.
- Ability to work in a tight schedule and shifts.
- Two-wheeler with driving license is compulsory.
Special Information
- Interested candidates are highly encouraged to send their resumes to babli@froxjob.com or 9801048494
OR
Easy Apply
