Dark Store Project Manager

Job Description

Plan, set up, and oversee the launch of new dark stores across targeted locations. 
• Develop and manage end-to-end project timelines, budgets, and resource allocation. 
• Ensure the efficient daily operations of dark stores, from catalogue management to order fulfillment. 
• Implement and monitor operational KPIs, ensuring service quality and performance goals are met. 
• Develop and implement operational strategies to optimize productivity, reduce costs, and improve efficiency. 
• Monitor and ensure adherence to standard operating procedures (SOPs) in timely manner. 
• Monitor customer feedbacks and implement improvements to enhance the customer experience. 
• Conduct regular inventory audits to ensure that the available products, services and work environment meet with the health and safety standards. 
• Lead all aspects of workforce management including manpower planning, scheduling/rostering, training, employee engagement to meet operational demands.
 • Optimize the supply chain to ensure the availability of goods in dark stores, reducing lead times and stock-outs. 
• Collaborate with procurement and logistics teams to streamline sourcing and distribution. 
• Analyze sales, inventory, and operational data to identify trends, inefficiencies, and opportunities for growth.
 • Develop strategies to scale the dark store vertical, aligned with company objectives and market demand.
 

Job Requirements

• Qualification: Bachelor's degree in Business Administration, Supply Chain, Operations Management, or a related field (MBA preferred).
• Experience: Minimum 3-5 years of relevant experience in project management, retail operations, or supply chain roles, preferably in FMCG
• Strong analytical skills with experience in business analysis and data-driven decision-making. 
• Proven track record of managing and scaling projects in a high-growth environment. 
• Familiarity with quick commerce, dark stores, or similar business models. 
• Excellent leadership, communication, and organizational skills.
   

Special Information

• Interested candidates are highly encouraged to send their resumes to shrijana.poudel@froxjob.com (9801898003)