Customer Service Manager
Classic Tech FollowUnfollow
Classic Tech a licensed Internet Service Provider (ISP) and Network Service Provider (NSP) that was formed in July 2009 and has since shown the fastest growth and attained a high level of customer ... View More
Basic Information
Job Description
- Address customers’ inquiries and complaints through telephone, email, letter, face-to-face and so on.
- Handle and solve customers’ complaints successfully by investigating their problems thoroughly.
- Identify genuine customers’ complaints and handle it carefully
- Motivate and improve the performance of entire customer service team
- Train employees and technicians to deliver a high standard of customer service.
Job Requirements
Good communication skills.
Have an interest in helping people.
Like working as part of a team.
Well-presented, polite and tactful.
Can handle complaints in a calm manner.
Have good IT skills.
Good numeracy skills.
Special Information
For further information, directly contact at 9801898001(Kunta).
