Alfabeta

In a span of 27 years, we are in a position to proclaim ourselves as one of the best institutes for Education Consultancy in Nepal. We promise students the most study- friendly and congenial environment with the state-of-the-art facilities for study abroad, test preparations, Language courses and other professional training courses.

Customer Service Executive

Basic Information

Job Category:
Education/Training/Development
No. of Vacancies:
1
Employment Type:
Full Time
Job Location:
Kathmandu
Offered Salary:
NRs.15,000.00 - NRs.25,000.00
Other Job Benefits :
PF+Gratuity
Educational Qualification:
Bachelors or relevant subject
Experience:
1+ years of relevant experience
Gender:
Female
Prefered Age:
20 - 30 Years
Vehicle Possesion:
Not necessary
Apply Before(Deadline):
12-November-2018 (4 days from now)
Views:
228

Job Description

Develop strategies and plans for customer support

Participate in implementation or improvement of initiatives associated with customer service

Establish standards for best customer support practices

Offers advice on the incorporation of technology in current and planned customer support strategies of the organization

Investigate and respond to every inquiry and complaints from customer regarding company’s product and possibly its shipment

Manage a train of customer service personnel

Prepare correspondence and processes orders

Ensure satisfaction of customer needs to the best possible way

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