Customer Service Executive
A Leading Educational Consultancy FollowUnfollow
In a span of 27 years, we are in a position to proclaim ourselves as one of the best institutes for Education Consultancy in Nepal. We promise students the most study- friendly and c... View More
Basic Information
Job Description
Develop strategies and plans for customer support
Participate in implementation or improvement of initiatives associated with customer service
Establish standards for best customer support practices
Offers advice on the incorporation of technology in current and planned customer support strategies of the organization
Investigate and respond to every inquiry and complaints from customer regarding company’s product and possibly its shipment
Manage a train of customer service personnel
Prepare correspondence and processes orders
Ensure satisfaction of customer needs to the best possible way
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