Customer Service
KL Dugar Group FollowUnfollow
The 135-years long legacy of the Dugar Group is carried forward by KL Dugar Group. Established in 1989, KL Dugar Group has been a trusted and respected name in Nepal for more than two decades, with... View More
Basic Information
Job Category:
Manufacturing/Processing
No. of Vacancies:
1
Employment Type:
Full Time
Job Location:
Kathmandu
Offered Salary:
Negotiable
Qualification:
Bachelors degree in Relevant Field
Experience:
1+ years
Gender:
Any
Prefered Age:
25 - 40 Years
Vehicle Possesion:
Preferred
Deadline:
2019-06-04 (Expired)
Views:
840
Job Description
- Address customers’ inquiries and complaints through telephone, email, letter, face-to-face and so on.
- Handle and solve customers’ complaints successfully by investigating their problems thoroughly.
- Identify genuine customers’ complaints and handle it carefully
- Motivate and improve the performance of entire customer service team
- Train employees and technicians to deliver a high standard of customer service.
Job Requirements
- Good communication skills.
- Have an interest in helping people.
- Like working as part of a team.
- Well-presented, polite and tactful.
- Can handle complaints in a calm manner.
- Have good IT skills.
- Good numeracy skills.
Special Information
TO APPLY:
Interested candidates are highly encouraged to drop their updated resume to Kunta@froxjob.com
For further information, directly contact at 9801898001 (Kunta).
