Customer Relationship Manager cum Client Relation
A Reputed Automobile Company FollowUnfollow
One of the reputed automobile companies which is also a strategic partnership between the two renowned business houses of Nepal.
Basic Information
Job Category:
Marketing / Advertising / Customer Service
No. of Vacancies:
1
Employment Type:
Full Time
Job Location:
Kathmandu
Offered Salary:
Negotiable
Qualification:
Bachelors degree in Relevant Field
Experience:
4+ years
Gender:
Any
Prefered Age:
25 - 35 Years
Vehicle Possesion:
Preferred
Deadline:
2025-03-23 (Expired)
Views:
139
Job Description
- Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
- Act as the primary point of contact for client inquiries, concerns, and feedback.
- Develop and execute strategies to enhance customer experience and retention.
- Collaborate with internal teams to ensure timely delivery of services/products.
- Identify client needs and recommend solutions or additional services.
- Monitor client satisfaction metrics and prepare regular reports.
- Handle escalations professionally and resolve issues effectively.
Job Requirements
- Qualification: Bachelor's degree in Business Administration, Marketing or related field.
- Experience: minimum 5 years of experience as a Customer Relationship Manager, Client Relations or similar role.
- Proficiency in MS Excel, Excellent verbal and written communication.
- Maintain effective communication with clients and team members on a daily basis.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple clients and prioritize tasks effectively.
- Proficiency in CRM software and MS Office tools is a plus.
Special Information
- To apply: Directly send us your resume to ruby@froxjob.com or call (9801898001)
