Customer Relation Officer
Health at Home FollowUnfollow
The institution is the pioneer in creating a culture of customized home healthcare service. The establishment of Health At Home has been a defining moment in the healthcare service of Nepal as it h... View More
Basic Information
Job Description
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
Job Requirements
- A Bachelor’s Degree in Hotel Management or a related field.
- A minimum of a year of experience in the hospitality industry.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Special Information
- Interested candidates are highly encouraged to send their resumes to ctwn.hr02@froxjob.com (9801084259)
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