Basic Information

Job Category: Electronics Division /Home Appliances
No. of Vacancies: 1
Employment Type: Full Time
Job Location: Birgunj
Offered Salary: Negotiable
Qualification: Bachelors degree in Relevant Field
Experience: 1+ years
Gender: Female
Prefered Age: 24 - 40 Years
Vehicle Possesion: Preferred
Deadline: 2021-08-11 (Expired)
Views: 145

Job Description

  • Receiving and placing customer service telephone calls.
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
  • Resolving customer complaints, managing database records, drafting status reports on customer service issues.
  • Data entry and research as required to troubleshoot customer problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • candidate must have minimum +2 or bachelor's diploma, general education degree, or equivalent.
  • Candidate must have atleast 1-2 years of experience in relevant field, (Only for male candidate).
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer services.

Special Information

Interested candidates are highly encouraged to drop their updated resume to babli@froxjob.com 

For further information, directly contact at 9801048494 (Babli).