CSR (Sales executive)
The Reputed Paints Industry FollowUnfollow
Berger (J&N) Nepal Pvt. Ltd. has been engaged in the manufacturing of decorative paints since 2000 in Nepal. It was established through FDI from Berger Paints India Limited (BPIL), a MNC based in I... View More
Basic Information
Job Description
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Manage large amounts of incoming phone calls
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Generate sales leads
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Identify and assess customers’ needs to achieve satisfaction
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Build sustainable relationships and trust with customer accounts through open and interactive communication
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Provide accurate, valid and complete information by using the right methods/tools
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Meet personal/customer service team sales targets and call handling quotas
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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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Keep records of customer interactions, process customer accounts and file documents
Job Requirements
- Track record of over-achieving quota.
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- +2 pass out / Bachelor running with 1-2 years of experience in any sales field.
Special Information
Interested candidates are highly encouraged to drop their updated resume to babli@froxjob.com.
For further information, directly contact at 9801048494 (Babli).
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