Costumer Service Representative (CSR)

A Leading paint company

A Leading paint company.

Basic Information

Job Category: Manufacturing/Processing
No. of Vacancies: 1
Employment Type: Full Time
Job Location: Butwal
Offered Salary: Negotiable
Qualification: +2 pass out / Bachelor Running
Experience: Freshers
Gender: Male
Prefered Age: 25 - 40 Years
Vehicle Possesion: Must
Apply: 12-December-2021 (7 days from now)
Views: 58

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support

Job Requirements

  • Candidate must have +2 Degree or Bachelor's running. (Freshers can apply, Male candidates only)
  • Must have own bike/scooter with valid license.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Special Information

TO APPLY:

  • Interested candidates are highly encouraged to drop their updated resume to hiring@froxjob.com
  • For further information, directly contact at 9820753898 (Chandani)

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