Client Relation Officer
A Leading Automobile Company FollowUnfollow
It is one of the largest private industrial and trading conglomerates in Nepal, the company has been involved in a wide spectrum of industrial operations, manufacturing and trading products, rangin... View More
Basic Information
Job Description
- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs
Job Requirements
- Background in customer service; industry knowledge is a plus
- Experience tracking relevant (e.g. customer satisfaction)
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
- BSc/BA in Business Administration, Marketing or a related field
Special Information
Interested candidates are highly encouraged to drop their updated resume to sangita@froxjob.com
For further information, directly contact at 9801898000(Sangita).
Similar Jobs
A Leading Automobile Company
UHS Holdings Pvt. Ltd.
A Reputed Automobile Company
A Reputed Automobile Company
A Reputed Automobile Company
A Reputed Automobile Company
KNP JAPAN PVT.LTD
A Reputed Power Solution Brand
