Basic Information

Job Category: IT and Technology
No. of Vacancies: 2
Employment Type: Full Time
Job Location: Pokhara,Hetauda
Offered Salary: Negotiable
Qualification: Bachelors degree in Relevant Field
Experience: 1+ years
Gender: Any
Prefered Age: 25 - 35 Years
Vehicle Possesion: Preferred
Deadline: 2024-08-31 (Expired)
Views: 80

Job Description

  • Responsible for round the clock monitoring of the network infrastructure 
  • Detect and respond to alarms, open tickets, assist with troubleshooting as required 
  • Resolve the issue by utilizing documented processes and run books 
  • Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate 
  • Contribute to a daily activity report and support troubleshooting activities as required 
  • Ensure ticket handover during shift changes in accordance to operations guidelines 
  • Installation and configuration of Enterprise Customers and provide 
  • Working on WAN link issue isolation 

Job Requirements

  • Bachelor in computer engineering or computer related field 
  • Max. 1 year of work experience in ISP is preferred 
  • Technical understanding of internetworking technologies 
  • Knowledge on MPLS technology is preferred 
  • Strong written/verbal communication skills 
  • Ability to work in a tight schedule 
  • Flexible attitude towards work 

Special Information

  • Interested candidates are highly encouraged to send their resumes to  babli@froxjob.com or 9801048494