Patient Care Officer

Job Description

• Greet and register patients in a courteous and professional manner.
• Schedule appointments, tests, and procedures, minimizing wait times.
• Update and maintain patient records electronically or on paper (depending on the facility).
• Collect patient information and insurance details.
• Assist patients with navigating the healthcare facility and finding appropriate resources.
• Answer patient questions about procedures, billing, and other healthcare matters (to the best of their ability, and directing complex questions to nurses or doctors).
• Collect payments (depending on the facility).
• Maintain a clean and organized reception area.
• Perform clerical tasks such as filing, photocopying, and data entry.
• May take basic patient vitals (depending on the facility and regulations).

Job Requirements

• Bachelors (Bachelor's degree in any field or healthcare administration)
• Must have a year of experience in a related field
• Strong organizational skills and ability to multi-task.
• Proficient in computer skills, including word processing, spreadsheets, and electronic health records (EHR) software (if applicable).
• Excellent communication and interpersonal skills
   

Special Information

• Interested candidates are highly encouraged to send their resumes to ktm.hr@froxjob.com (9801898006)