Customer Service Represntative
A Reputed Food Delivery Company FollowUnfollow
Foodmandu is the first company in Nepal that delivers food from hundreds of popular restaurants. As a pioneer food delivery service provider making life easier through online ordering also leading ... View More
Basic Information
Job Category:
Call Centers/ BPO/Services
No. of Vacancies:
5
Employment Type:
Full / Part Time
Job Location:
Kathmandu
Offered Salary:
NRs.15,000.00 - NRs.25,000.00
Qualification:
Bachelors degree in Relevant Field
Experience:
1+ years
Gender:
Male
Prefered Age:
18 - 25 Years
Vehicle Possesion:
Must
Deadline:
2022-01-07 (Expired)
Views:
420
Job Description
- Receive phone calls from customers inquiring about restaurant partners and their offerings.
- Understand customers food mood. Every customer is different and craves a different meal. Analyze and make the best suggestion to fit their food mood.
- Handle and process online and telephonic orders,
- Our delivery team is the front-line warriors and often need assistance with regards to order pickup and delivery. Mobile them in a wise, effective and efficient manner
- Keep our foodies coming back for more. Ensure excellent service standards and maintain high customer satisfaction
- Stay up to date with our restaurant partner’s offerings and any recent issues
- Promptly identify and resolve customer issues and follow up to ensure resolution,
- Contribute to team effort by accomplishing related results as needed.
Job Requirements
- Should be willing to work in evening shift,
- Should be willing to work in weekends and public holidays,
- Having a driving license and personal vehicle(Two Wheelers) is a must
Special Information
Interested Candidates may forward their CV at jobs@foodmandu.com or contact 9802315867
