Basic Information
Job Description
- Managing a team of junior customer service representatives.
- Responding promptly to customer inquiries
- Keeping records of customer interactions, transactions, comments, and complaints.
- Maintain customer database
- Communicate and coordinate effectively with internal departments
Job Requirements
- Comfortable using computers.
- Experience working with customer support
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Good problem solving skills
Special Information
TO APPLY:
Interested candidates are highly encouraged to drop their updated resume to ktm.hr@froxjob.com
For further information, directly contact at 9801898006 (Usha)