Call Centre Representative
A Reputed Healthcare Provider FollowUnfollow
Vatsalya Natural IVF is a one-stop solution for all kind of infertility conditions. With more than 15 years of experience in infertility all over the world, Vatsalya has a a well equipped clinic, i... View More
Basic Information
Job Category:
Call Centers/ BPO/Services
No. of Vacancies:
1
Employment Type:
Full / Part Time
Job Location:
Kathmandu
Offered Salary:
NRs.0.00 - NRs.0.00
Qualification:
Bachelor Running
Experience:
1+ years
Gender:
Any
Vehicle Possesion:
Preferred
Apply:
31-July-2025 (6 days from now)
Views:
63
Job Description
- Managing incoming calls and customer service inquiries.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Improving customer service experience, create engaged customers and facilitate growth of company.
- Provide customer feedback to the appropriate internal teams.
- Giving the follow up calls to the assigned leads and report.
- Ensuring the called clients' visit to office.
- Promoting the events, programmes and seminars of the company by calling the available leads.
Job Requirements
- Minimum one year of experience in the required field.
- Minimum bachelor’s degree in business administration or any relevant discipline.
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Proficiency in English.
Special Information
Interested candidates are highly encouraged to drop their updated resume to ktm.hr@froxjob.com or call 9801898006
OR
Easy Apply
