Assistant Manager – Relationship

Job Description

Client Relationship Management:

•  Build and nurture strong relationships with clients, understanding their needs and preferences.
• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing timely assistance.
• Proactively engage with clients to identify opportunities for upselling or cross selling products and services.

Business Development:

• Identify potential clients and new business opportunities through market research and networking.
• Develop and implement strategies to acquire new clients and expand the company's client base.
• Collaborate with sales and marketing teams to develop targeted campaigns and promotional activities to attract new clients.

Account Management:

• Manage and maintain existing client accounts, ensuring their satisfaction and retention.
• Monitor client accounts, track performance metrics, and identify areas for improvement or growth.
• Coordinate with internal teams to address client needs and deliver solutions effectively.

Communication and Negotiation:

• Communicate effectively with clients, conveying product information, pricing details, and other relevant information.
• Negotiate terms and agreements with clients, ensuring mutually beneficial outcomes for both parties.
• Handle objections and resolve conflicts diplomatically, maintaining positive relationships with clients.

Job Requirements

•  3+ years of proven experience in a related field, demonstrating leadership and strategic prowess.
• Masters Degree in Business Administration, Management, Marketing, or a related discipline is preferred.
• A track record of success in client relationship management, business development, and account management.
•  Exceptional communication and negotiation skills, with the ability to build and maintain strong relationships with clients

Special Information

• Interested candidates are highly encouraged to send their resumes to shrijana.poudel@froxjob.com (9801898003)