Assistant IELTS Operations Executive

A Leading Multinational Company

Since 1969, we are helping international students to study in English speaking countries. An IDP student gains entry into a quality course every 15 minutes

Basic Information

Job Category: Education/Training/Development
No. of Vacancies: 1
Employment Type: Full Time
Job Location: Kathmandu
Offered Salary: Negotiable
Qualification: Bachelors degree in relevant field
Experience: 2+ years
Gender: Any
Prefered Age: 25 - 35 Years
Vehicle Possesion: Preferred
Apply: 01-February-2021 (4 days from now)
Views: 44

Job Description

  • Ensure all test candidates receive exemplary customer experience at every contact point before, during and after sitting the IELTS test  
  • Support the Test Centre team in providing clear, comprehensive advice to general inquiries, forwarding complex inquiries to the right person for a response  
  • Train and coach team members on dealing with difficult and/or complicated customers, compliance and risk awareness and follow-up with customers  
  • Monitor customer satisfaction 

Job Requirements

  • Undergraduate degree in business administration, operations management, or other related fields
  • 2 years + experience in Operations preferably in sales & marketing or equivalent industry. Experience in educational consultancy sector is an advantage.
  • High integrity
  • Should have strong proven existing Operational skills across key parameters listed above.
  • Demonstrated ability to communicate effectively – written & oral
  • A strong, ethical individual who acts with integrity and in the best interests of the business.
  • Respects workforce diversity
  • High energy
  • Willing to undertake reasonable travel within Nepal to attend business meetings for IELTS as required.

Special Information


        Interested candidates are highly encouraged to drop their updated resume to

         For further information, directly contact at  9801898000

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