Assistant IELTS Operations Executive

A Leading Multinational Company

Since 1969, we are helping international students to study in English speaking countries. An IDP student gains entry into a quality course every 15 minutes

www.ielts.com

Basic Information

Job Category: Education/Training/Development
No. of Vacancies: 1
Employment Type: Full Time
Job Location: Kathmandu
Offered Salary: Negotiable
Qualification: Bachelors degree in relevant field
Experience: 2+ years
Gender: Any
Prefered Age: 25 - 35 Years
Vehicle Possesion: Preferred
Apply: 01-February-2021 (4 days from now)
Views: 44

Job Description

  • Ensure all test candidates receive exemplary customer experience at every contact point before, during and after sitting the IELTS test  
  • Support the Test Centre team in providing clear, comprehensive advice to general inquiries, forwarding complex inquiries to the right person for a response  
  • Train and coach team members on dealing with difficult and/or complicated customers, compliance and risk awareness and follow-up with customers  
  • Monitor customer satisfaction 

Job Requirements

  • Undergraduate degree in business administration, operations management, or other related fields
  • 2 years + experience in Operations preferably in sales & marketing or equivalent industry. Experience in educational consultancy sector is an advantage.
  • High integrity
  • Should have strong proven existing Operational skills across key parameters listed above.
  • Demonstrated ability to communicate effectively – written & oral
  • A strong, ethical individual who acts with integrity and in the best interests of the business.
  • Respects workforce diversity
  • High energy
  • Willing to undertake reasonable travel within Nepal to attend business meetings for IELTS as required.

Special Information

TO  APPLY:

        Interested candidates are highly encouraged to drop their updated resume to sangita@froxjob.com

         For further information, directly contact at  9801898000

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