Basic Information

Job Category: Sales/ Marketing / Brand Promotion
No. of Vacancies: 1
Employment Type: Full Time
Job Location: Kathmandu
Offered Salary: Negotiable
Qualification: Bachelor Running or Completed
Experience: 2+ years
Gender: Any
Prefered Age: 20 - 40 Years
Vehicle Possesion: Preferred
Deadline: 2022-12-17 (Expired)
Views: 67

Job Description

  • Should have knowledge of Door lock, CCTVs
  • Prior 1-2 years experience in similar field.
  • Should have knowledge of Network - physical.
  • Should be able to learn learner
  • Conduct pre delivery and follow up calls after delivery has been completed to ensure customer satisfaction.
  • Demonstrate professionalism and empathetic service attitude in dealing with customer complaint.
  • Maintain an up to date knowledge of products, especially with regards to handling and care of the products, in addition to any special Features and Benefits.
  • Help customers with any queries they may have surrounding the brand or products, style, size, and availability of items.
  • Ensure a fair balance of decisions is taken in consultation with the After Sales Service Supervisor.
  •  Ensure the Team understands all policies, procedures and processes pertaining to After Sales Service and Delivery and Assembly.
  • Be knowledgeable of the local area to manage and monitor the effective scheduling of grouped deliveries based on geographical locality to maximize Delivery and Assembly productivity.

Job Requirements

  • Minimum 2 years experience working in related field  (Knowledge about Door lock, CCTVs, and network-physical ).
  • Co-operative, able to establish and maintain good working relationship.
  • Able to work under pressure and remain calm in an emergency.
  • Proficient in MS Office, especially Excel, Power point Word and ERP Software.
  • Soft Skills and Personality traits:

Special Information

  • For further information, directly contact at 9801898006 (Sirjana).

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